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Terms & Conditions

TERMS AND CONDITIONS

Listed below are the terms and conditions associated with the purchased of downloadable products from RK Fischer & Associates

AUDIENCE AND COUNTRY

The downloaded products are available to anyone, but the focus of development is the Canadian market. All other products that require shipping are only available in Canada.  All services sold online are only available to clients in Canada.

CURRENCY AND TAXES

All products are all priced in Canadian dollars. Taxes are only charged to orders in Canada. HST is charged in provinces that have a harmonized tax and good and services tax (GST) is charged to provinces that have PST and QST. For the\ other countries, no tax has been added to the product, so any tax that is required by your geographical location is the responsibility of the recipient of the product and not RK Fischer & Associates.  

SECURE CART AND PAYMENT GATEWAY

The payment gateway used for the products sold is PayPal, so you can either pay through PayPal or a credit card that is supported through PayPal. The cart used is Ecwid. Both Ecwid and PayPal are secured.

LANGUAGE

All products are provided in Canadian English.

DOWNLOADED PRODUCT FILES 

The majority of products are downloadable files, so once they are purchased there will not be a refund available as there is no real way to return them. All downloadable products are provided either in PDF or Microsoft Office 2007-2010 format along with 97-2003. You must have Adobe Reader and Microsoft Office installed or a product that is capable of reading the file prior to purchase.

If there is an issue downloading, then contact us directly and provide us with your order number and date at sales@rkfischer.com.

SHIPPING

For products that are too large to download, shipping will be charged to the order based on the shipping type you choose.

SUPPORT AND UPDATES

Support is available on all products sold for 15 days free of charge through email at sales@rkfischer.com if there is an issue of how to use the product or you have specific questions. Updates of products are available by request within 60 days of purchase upon request by providing your order number and date of purchase. Support is related to the product only and does not include consulting time on how the products will be implemented in your business.

If you require additional help, you can purchase consulting hours at currently hourly rate.

LIMITATIONS OF USE

The intellectual property and copyright laws of the Canada and International treaties protect the information, materials, and services that we provide through this website. Any unauthorized use of this website shall constitute a violation of such laws and the terms of the Agreement. The content on this site is provided for personal, non-commercial use. You are not permitted to copy, license, modify, or sell any of the materials purchased on this website from RK Fischer & Associates. Without prejudice , the products provided under this licence are provided 'as is' and without any express or implied warranties, representations or undertaking.

INDEMNIFICATION AND LIABILITY

Any purchaser will indemnify RK Fischer & Associates and hold RK Fischer & Associates harmless from any damage whatsoever arising out of the use of items sold by RK Fischer & Associates in any manner. RK Fischer & Associates shall not be held responsible for any expense , inconvenience, or special, incidental, exemplary, punitive or consequential damage(s), including, but not limited to, loss of profits or revenue caused by items purchased regardless whether the possibility of such damages was reasonably foreseeable.

In no event shall RK Fischer & Associates’s liability to the Client exceed the total amount of fees paid to RK Fischer & Associates by the purchaser for the product purchased. Applicable Law This agreement shall be interpreted in accordance with the laws of the Province of Ontario and the parties hereto specifically submit to the exclusive jurisdiction of the the courts hereto..

Our offices are located just outside Toronto within the GTA. We are able to provide many services to businesses across Canada remotely.

Our local service area includes:  Toronto, Peterborough, Bowmanville, Lindsay, Kawartha Lakes, Orillia, Clarington, Oshawa, Whitby, Ajax, Pickering, Port Perry, Uxbridge, Scarborough, Markham, Aurora, Newmarket, Bradford, Richmond Hill, Vaughan, Brampton, Mississauga, Burlington, Oakville and surrounding areas.

Contact us if you are outside our local service area and require service in person.

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